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DigitalTechland.com
32158 Camino Capistrano Suite A-454
San Juan Capistrano,Ca 92675
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Toll Free - 1-877-240-1138 - Local 1- 949-240-1138
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Fax - email sales only for number.
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Cut Off time for shipping 2PM (PST)
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Business hours 7:00am - 7:00PM - Pacific Standard Time - Monday-Friday.
- For Sales request please contact sales@digitaltechland.com
- For Customer Related questions or comments contact customerservice@digitaltechland.com
| Payment Terms & Privacy Policy
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Digital Techland is a safe and secure site tested and certified daily.
Digital Techland accepts Government & Educational Purchase Orders, contact sales for assistance.
Digital Techland accepts Visa, Mastercard, American Express & Discover Credit cards.
Computer/Digital parts are a commodity , prices can change daily.
All Sales final after 30 days of purchase.
Although we do our best to achieve 100% accuracy, occasionally errors and inaccuracies do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products and packaging depicted may differ from stock available at the time of shipment. If an error is made and a product is listed at an erroneous price, Digital Techland may, at its discretion, refuse or cancel any orders placed at the incorrect price. If an order has been confirmed and charged to your credit card at the incorrect price, Digital Techland shall have the right to immediately issue a credit in the amount of the incorrect price.
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| Returns (RMA)
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All Sales final after 30 days of purchase.
If you return any merchandise without approval (without R.M.A.#) it will be refused and returned to you at your expense.
Digital Techland Rma Warranty on all products sold limited to 30 days after Rma Authorized.
There is a 15% restocking fee for all returns (shipping and labor/service is non-refundable). All returns must be in resellable condition.
Any and all Refunds are given based on Current Market Price or Sale Price whichever is less.
Product Returned to DigitalTechLand is at customers expense. All Products then sent to the customer will be sent via ground shipments. Any upgrade to that shipment for any reason will be incurred at the customers expense.
All product returns must have a Returned Merchandise Authorization (RMA) number issued by Digital Techland. All products in retail boxes are subject to manufacturer's warranty and the manufacturer must be contacted directly in order to obtain a (RMA) number and shipping instructions.
There will be a 15% restocking fee on unopened returns. Items must be returned in a re-saleable condition.
Opened returns are not accepted unless the manufacturer permits these types of returns. All Printers and Special Order Items (non-stock items) are non-returnable, and you must contact the manufacturer for replacement.
Products that are inoperable at first use are eligible for a Dead On Arrival (DOA) return up to 30 days from the date of the invoice. Items suspected to be defective but are later found to be operable by Digital Techland technicians are charged out at an hourly rate of $75.00 an hour. The customer will be charged this testing fee and the found to be operable item will be returned to the buyer, at the buyer's expense. If, however, the part is found to be defective, a replacement will immediately be sent to the Buyer at no extra cost. All original packaging, components and manuals must be included with returned products.
Purchases made after an item has been discounted or of items listed under the "Specials" category may not be eligible for return. Please verify the status of the item with your sales associate at the time of purchase.
For all Defective Product returns, the customer pays return shipping.
Digital Techland does not offer price protection on products that have already shipped. Any return of a product that has had a price drop is processed at the then current price.
Cancelled orders before they ship or charged fee $2.00.
Shipping is never refundable
Damaged or missing product must be notified within 48 hours upon receipt of package.
Customers agree to all these terms when they make purchase from Digital Techland.
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| Shipping
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Please Note that there may be delays in shipping product that are beyond our control. In these cases we will attempt through all means available to contact you and inform you of delays.
If your package is mission critical please call someone and inform them as soon as the order is placed and check for status frequently with your sales person.
- In-stock items will ship within 48 hours, as long as you complete your order by 2PM, Monday through Friday, EST.
- If you place your order after 2PM EST, or on Saturday, Sunday, or holidays, your available item(s) will ship the next business day if possible.
- Shipping times, in accordance with USPS, UPS, and FedEx policy, are estimated in business days, and subsequently do not include weekends (Saturday delivery option exempted).
- Sales tax applies only to shipping addresses located in CA.
- Shipping cutoff is 2 p.m. pacific standard time.
- For your protection and quicker approval of credit card orders, please ensure that your shipping address is the same as your billing address on file at your credit card company. If your shipping information is different than your billing information, please contact your credit card company to submit your new shipping address (es).
All International Shipping Is Billed to valid Customer (FedEx UPS account numbers) no exceptions.
Digital Techland adds shipping and handling on all orders according to weight of package. All packages are shipped FOB Digital Techland unless otherwise stated on the invoice. Prices are subject to change without notice. Unless otherwise agreed to in writing, all deliveries shall be made according to Digital Techlands shipping policy in effect on the shipment date. Title to and all risk of loss or damage with respect to the items shipped shall pass to buyer upon delivery by Digital Techland to the shipping carrier or buyer's representative at Digital Techland warehouse.
If the carrier delivers a carton showing obvious damage, refuse delivery. The carrier is responsible for the damage and not you. If, however, you accept delivery and open the carton and discover the item was damaged during shipping, contact the carrier for inspection, then contact out Customer Service Department and we will file a claim on your behalf.
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| Fraud Protection
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Please Note: To help prevent credit card fraud, DIGITALTECHLAND.COM can only ship orders to a verifiable address. If you choose an alternate shipping address you will be required to make this address verifiable with your credit card company. This will involve placing a call to your credit card company at the Customer Service number listed on the back of your credit card to have an "alternate address" notated on your account. The credit card company must enter the name and address of the person to whom you are requesting your package be sent.DIGITALTECHLAND.COM processing department will phone your credit card company to confirm you have set up the alternate address memo. DIGITALTECHLAND.COM Order Processing Department usually confirms all orders with an alternate shipping address within 2 to 4 hours.
If your Credit Card company is unable to set up this alternate address memo, please CONTACT our CUSTOMER SERVICE Department with your order number. customerservice@digitaltechland.com
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At any point you can log into our website and change your default shipping address, default payment information, and your password. Other personal information can be changed by speaking to a company representative over the phone.
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Can't find the product you're looking for ? We will ...877-240-1138
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